The place is nice, with a good view
We experience the worst customer service ever. Its brown out when we arrived, then the front officer ms. Apple told us that there's no electricity in the hotel, so we decided to go outside for a while. When we come back there is no electricity or even light on the room. So we ask, but she is not to friendly and like she said she was hurt. I didn't even say even single bad words, i just ask them so what's the plan?
She want us to check out, she said
"Just check out and we'll send a refund to booking. Com is what you paid for. You were evicted because you complained that there was no light. What are you doing, ma'am. My goodness, if the palawan is close enough, we'll be back.
We don't have even light on our phone cause it's already low battery. They don't even have a generator or back up light for the room and the C. R.
The door of the Comfort room is also broken. The towel is only one for two people and we even pay the amount of two thousand. Thanks but no thank you, we will never recommend or even want to come back there.
